FAQs

Frequently asked questions and answers

CANADIAN FOOD SAFETY TRAINING

ARE YOUR FOOD HANDLER CERTIFICATES APPROVED BY THE MINISTRY OF HEALTH??

Yes, Canadian Food Safety Training is a recognized centre by the Ministry of Health and we are members of the Canadian Association of Food Service Professionals.  We issue Food Handler Certificates accepted by all Boards of Health in Ontario. 

WHY IS FOOD SAFETY TRAINING AND CERTIFICATION IMPORTANT?

Research has shown that certified food handlers who are properly trained in food safety are better equipped to comply with safe food handling and sanitation practices. This translates into reduced risk of food borne illness in the community. It is very important to stay up to date on information regarding Food Allergies (http://foodallergycanada.ca/) and Food Recalls and Safety Alerts. When you attend a class at Canadian Food Safety Training to obtain your food handler certificate, we promise to keep you up to date on best practices. 

WHO WOULD BENEFIT FROM OUR CERTIFIED FOOD HANDLER TRAINING COURSE?

You need to become a certified food handler if you are currently working or planning to work as a cook, assistant cook, chef, server, caterer, baker, delivery person, dishwasher, restaurant owner or manager, hot dog or street vendor, receiver of foods, supervisor, stock person, nurse, nurses aid, personal support worker, nanny, early childcare worker, care giver. Here is a report from the Region of Peel on the Effectiveness of Manditory Food Handler Training (https://www.peelregion.ca/health/library/pdf/mandatory-food-handler-training.pdf). 

HOW CAN I GET A FOOD HANDLER CERTIFICATE IN ONTARIO?

Canadian Food Safety Training offers food handler training to obtain your food handler certificate in a few hours. Once a person successfully passes our exam, they will receive a food handler certification valid for 5 years. 

Food handler certificates are issued on the same day to everyone who achieves a passing grade of 70%. 

Book Your Online Training Here (https://canadianfoodsafetytraining.com) 

OUR INCLUSIVE FOOD HANDLER TRAINING AND NO-FAIL POLICY

While most people pass our exam on their first try, if you attend a class at Canadian Food Safety Training and do not pass your food handler exam, you are welcome to return and either re-attend any of our regular scheduled training classes and/or self-study and rewrite the exam within 30 days at no extra cost to you!

We may also assist participants in determining an inclusive solution for language barriers or special needs requests.

We want everyone to be a safe food handler and obtain their food handler certificate. We are here to help.

CAN I ACCESS YOUR TRAINING AND TESTS IF I HAVE AN AODA NEED?

We are committed to doing our best to help our clients with AODA (http://www.ohrc.on.ca/en/learning/working-together-code-and-aoda) needs. If you have learning disabilities, are unable to read, have language barriers, or have hearing impairments contacts us (https://canadianfoodsafetytraining.comcontact/) to make arrangements for specialized training that will help you achieve your goals of becoming a certified food handler. 

We offer AODA assistance; oral exams, translators, or other support upon request. Training is suitable for people with visual impairments. All videos are described.  

DO YOU OFFER THE TRAINING OR TEST IN A DIFFERENT LANGUAGE THAN ENGLISH?

All of our training is offered in English, but you can take the exam in-person in one of 21 different languages. Please select your preferred language from our drop-down menu when booking. 

Online exam is delivered in English only.

FOOD HANDLING CERTIFICATE

WHO NEEDS TO BECOME A CERTIFIED FOOD HANDLER?

A food handler is anyone who is employed where food is prepared, processed, served, packaged or stored, he/she needs to understand and follow the Health Protection and Promotion Act (HPPA) (https://www.ontario.ca/laws/statute/90h07) and understand how serious, even life threatening food allergens (https://foodallergycanada.ca/food-allergy-basics/food-allergies-101/what-are-food-allergies/priority-food-allergens/) can be. Certificate food handlers are required by law at all food premises to ensure the safe handling and preparation of foods by; employees at restaurants, fast food take-out, cafeterias, nursing homes, convenience or variety stores, hot dog vendors and childcare facilities that prepare food or serve food to the public. 

WHAT IS THE COST OF A FOOD HANDLER TRAINING COURSE IN TORONTO?

The cost of the Canadian Food Safety Training, food handler certificate is $90.00 +HST. This includes training, food safety handbook, exam and a certificate on the same day – with a NO FAIL POLICY – if you do not pass we train you again for FREE within 30 days of your original class date.

If you need to renew your permit or just take the exam without training the price is $65.00 + HST. You can study using our FREE study guide. 

Upon successful completion of exam: you will receive your food handler’s certification which is valid for 5 years anywhere in Ontario. 

We also provide in-house training in restaurants, hotels, grocery stores, nursing homes and day care facilities. Group Rate Inquiry (https://canadianfoodsafetytraining.comcontact/) 

HOW DIFFICULT IS THE FOOD HANDLER CERTIFICATE EXAM?

Canadian Food Safety Training conducts a practice test and full review during our food handler training session in order to help food handlers successfully achieve a passing grade. The exam consists of 50 multiple choice questions; passing grade is 70% or 35 out of 50.  

We are committed to doing our best to help our clients with AODA (http://www.ohrc.on.ca/en/learning/working-together-code-and-aoda) needs. If you have learning disabilities, are unable to read, have language barriers, or have hearing impairments contacts us (https://canadianfoodsafetytraining.comcontact/) to make arrangements for specialized training that will help you achieve your goals of becoming a certified food handler. 

WHEN WILL I RECEIVE MY FOOD HANDLER CERTIFICATE?

At Canadian Food Safety Training your Food Handler Certificate will be provided to you as soon as you pass the exam. Certificate is issued on the same day once successfully achieving a passing grade of 70% 

HOW MUCH TIME WILL I NEED TO COMPLETE THE TRAINING AND GET MY CERTIFICATE?

You will need around 5 to 6 hours to complete your Food Handler Certificate training and exam. 

Food Handler Training is about 2.5-3 hours. We have a 30 minute lunch break. The exam takes about 1 hour and we allow extra time for those who need it.

This certificate is valid for 5 years in Ontario. 

HOW LONG DOES THE TEST TAKE?

If you are renewing your Food Handling Certificate or want to self study and take the exam with no training, this will take you around 1 hour. We have extra time for those who need help. Our NO FAIL policy only applies to those who attend our training and fail the exam. We will train you again for FREE if you need to re-attend.

HOW DO I BOOK INTO A CLASS, IS MY INFORMATION PRIVATE?

  1. Book your Food Handler Training on our secure website at https://canadianfoodsafetytraining.com/ 
  2. If its Online Food Handler Training you can pay using debit or credit through Square. A trusted and secure E-Commerce Platform.
  3. You will receive a confirmation email with all the information for your training. Check your SPAM or JUNK folders if you do not see the email.                                            We will delete your contact details when your food handler certificate expires in 5 years.

Online training  

  1. We email you a Zoom link to access the training.  
  2. Government issued ID (Passport/health card/driver’s license) must be verified to match the Food Handler ID. ID uploads are deleted within 30 days.
  3. Once you complete the training we will take a short lunch break and then complete the exam online in about 1 hour.
  4. Receive your certificate on the same day, after successfully achieving a passing grade of 70%  

On-site training 

  1. Arrive at our training location a few minutes before your training begins. 
  2. Present your Government issued ID (Passport/health card/driver’s license) 
  3. Complete our food handler training and take the exam
  4. Receive your certificate on the same day, after successfully achieving a passing grade of 70% 

WHAT CAN I DO IF I LOSE MY CERTIFICATE?

For a small administration fee of $6 +HST we will mail you new one.

Send us an email with your full mailing address

HOW CAN I PAY FOR MY TRAINING AND CERTIFICATION?

In-person cash, credit or debit is accepted.

Online with credit or debit only.

ONLINE TRAINING

WHAT ARE THE HARDWARE AND SOFTWARE REQUIREMENTS FOR THE ONLINE CERTIFICATION?

We do not permit cell phones in our exam. Laptop, desktops, and tablets are all allowed. Your device must have internet access and a working camera/microphone.

WHAT PLATFORM IS THE TEST ON?

ZOOM

WILL I GET A PRINTED CERTIFICATE?

Yes, an Ontario Food Handler Plastic ID card will be mailed to the address you provide us.

We are here to help

+1 416 627 4169

Canadian Food Safety Training

Copyright 2021 © Canadian Food Safety Training. Canadian Food Safety Training Inc. was created in 2007 through a partnership with government, industry, health, and education to deliver food handler certificates accepted by All Ontario Public Health Boards. We deliver training to the public that will allow them to become certified food handlers.

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